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Help is available for utility shutoffs

Updated: Apr 5, 2022

The winter moratorium on utility shutoffs has ended, putting many residents at risk of losing their utility service for nonpayment. If this is a concern for you, the Attorney General’s Office has resources to help!

On the Attorney General's Office website, there is a utility FAQ page and consumer flyers with details about available programs to manage bills and prevent shutoff. We would like bring awareness to the options available for utility payment plans and assistance through programs like LIHEAP and the Good Neighbor Fund.

Electric and gas utilities are prepared to help customers arrange payment options. Income-eligible customers can seek out LIHEAP.

LIHEAP applications must be submitted by MAY 13th this year.

Additionally, the Attorney Generals Office recently awarded funds to local agencies and municipalities for heating assistance, with much of the funding aimed at residents not eligible for LIHEAP. The Attorney Generals Office also recently negotiated a settlement with National Grid which will add $1 million to the program for future heating seasons.



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